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RESOUCES

Job Description

Location:

Teesside, TS18 3DB, Altrincham, WA14 5UW, or Liverpool, L2 2PP (office based for first 3 months, then hybrid: 2 days office, 3 days WFH)

*Must be based in mainland UK with a valid right to work. Complete a week of training at our Altrincham office before working remotely.

Job Type:

Full-time, Mon–Fri, 9:00–17:00 (open to part time hours)

Start Date:

As soon as possible (flexible)

Salary:

up to £30k base + competitive uncapped bonus (£8k+ once established)

About the Team:

Our mission is to be the country’s favourite conveyancer but more importantly we aim to be the country’s employer of choice. We take great pride in the culture we have created at PLS, and we want our employees to love coming to work. We care about our people; their personal development and we encourage everybody to be an individual. This is why PLS is already such a great place to work but we want to do more, offer more and be an even greater place to work.

About the Role:

Join our supportive, sociable and ambitious New Build team as a Case Handler. You’ll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.

Responsibilities

  • Manage a caseload of New Build transactions from start to finish
  • Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication.
  • Prepare and review legal documents and correspondence.
  • Maintain accurate and up-to-date records of all transactions on our CMS.
  • Provide exceptional customer service, promptly addressing client queries/concerns.
  • Work to exchange and revenue targets with a focus on five-star client feedback

Qualifications

  • Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.
  • Hands-on experience with Source of Funds checks (reviewing bank statements, conducting checks directly), Searches and sale enquiries (confident in writing up reports, not just ordering)
  • Strong communication and relationship-building skills
  • Excellent telephone manner – confident in explaining the conveyancing process to clients
  • Organised, detail-oriented, and solutions-focused
  • Familiar with case management systems (Proclaim a plus)
  • Passionate about delivering great service and achieving results

Benefits & Rewards

  • A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework – giving you the tools, confidence, and hands-on support to thrive from day one.
  • Competitive quarterly bonus: our case handlers typically earn an average of £7-8k once established, bonus is uncapped and based on your personal performance
  • Study support options (employer-funded after 12 months) and ongoing training
  • Long-term development opportunities and progression pathways into senior roles
  • 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options
  • Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
  • Extras: free conveyancing, mortgage advice, staff discounts

Why join us:

We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.

Send your CV to recruitment@pls-solicitors.co.uk for apply this job, we look forward to hearing from you!

Please note: We do not accept unsolicited CVs from agencies. We are not bound by any terms and conditions in relation to unsolicited profiles submitted without prior agreement.

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